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This privately-run hotel is located 100 metres from Hamburg’s Alster lake, 10 minutes' walk from the city centre and has excellent public transport connections to the rest of the city. The Aussen Alster Hotel offers individually furnished, subtly th...

Rooms total: 11

Important Information

Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

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General
  • Pets allowed
  • Non-smoking rooms
  • Lift
  • Safety deposit box
  • Heating
  • Allergy-free room
  • Air conditioning
  • Designated smoking area
  • Minimarket on site
  • WiFi available in all areas
Activities
  • Sauna
Services
  • Room service
  • Laundry
  • Dry cleaning
  • Barber/beauty shop
  • Ironing service
  • Express check-in/check-out
  • Packed lunches
  • Car hire
  • Tour desk
  • Fax/photocopying
  • Luggage storage
  • Private check-in/check-out
  • Lockers
  • Daily housekeeping
  • Pet basket
  • Pet bowls
Food & Drink
  • Restaurant
  • Bar
  • Breakfast in the room
  • Special diet menus (on request)
  • Kid meals
  • Kid-friendly buffet
  • Wine/champagne
  • Fruits
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Garden
  • Terrace
  • Sun terrace
  • Outdoor furniture
  • Outdoor fireplace
Parking
  • Parking
  • Private parking
  • Parking garage
Transport
  • Public transport tickets
Reception services
  • Invoice provided
Entertainment and family services
  • Board games/puzzles
Safety & security
  • Key access
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized