Zenitude Hôtel-Résidences Les Portes d'Alsace
Zenitude Hôtel-Résidences Les Portes d'Alsace is set along the Alsace Wine Route, 25 km from Strasbourg in the village of Mutzig. It offers a sauna and studio and apartment accommodation with free parking. The studios are equipped with a private bat...
Rooms total: 5Important Information
For stays of more than 2 nights, a quick clean is carried out with no change of sheets or towels. End-of-stay cleaning is included. For stays of 7 to 29 nights, a weekly cleaning is included with a change of sheets and towels, as well as end-of-stay cleaning. For bookings of more than 5 rooms or 12 people, special conditions apply. Bachelor parties and similar celebrations are not permitted in the hotel. A security deposit of EUR 200 is required on arrival after 15:00. This amount must be paid by credit card. This amount will be returned to you within 7 days of your departure. The amount will be fully refunded to your credit card if no damage has been found by the establishment. It is possible to arrive outside reception opening hours, simply contact the residence in advance.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties.
More information »- Pets allowed
- Non-smoking rooms
- Facilities for disabled guests
- Family rooms
- Lift
- Soundproof rooms
- Heating
- Non-smoking throughout
- Designated smoking area
- WiFi available in all areas
- Sauna
- Fishing
- Skiing
- Canoeing
- Hiking
- Cycling
- Walking tours
- Room service
- Express check-in/check-out
- Packed lunches
- Fax/photocopying
- Concierge service
- Private check-in/check-out
- Vending machine (drinks)
- Vending machine (snacks)
- Pet bowls
- Snack bar
- Special diet menus (on request)
- Wine/champagne
- Internet services
- WiFi
- Free WiFi
- Garden
- Terrace
- Parking
- Free parking
- Parking on site
- Parking garage
- Accessible parking
- Wheelchair accessible
- Invoice provided
- 24-hour security
- Security alarm
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- First aid kit available
- Access to health care professionals
- Face masks for guests available
- Contactless check-in/check-out
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers placed between staff and guests in appropriate areas
- Use of cleaning chemicals that are effective against Coronavirus
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Physical distancing in dining areas
- All plates, cutlery, glasses and other tableware have been sanitized
- Breakfast takeaway containers
- Delivered food is securely covered
