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Zenao Appart'hôtels Troyes 

Zenao Appart'hôtels Troyes is located in Troyes, a 10-minute walk from both Espace Argence Convention Centre and the city centre. The property is a residency complex targeted for seniors and offeres free WiFi and a patio. All apartments include a fl...

Rooms total: 5

Important Information

Please note that guests planning to arrive after 20:00 are required to contact the property in advance. Please note that an extra charge of EUR 5 applies to arrivals after check-in hours. Late check-out after set check-out times is available for an extra charge of EUR 20 per extra hour stayed. Please note that pets can be accommodated for an extra charge of EUR 5 per night. Please note that for reservations of 4 rooms and more, special conditions apply. Breakfast is served between 8.00 A.M and 9.30 A.M. Please book the day before by 4pm for the following day. We have secure parking at €5 per night per vehicle (surcharge, reservation required).Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties.

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General
  • Pets allowed
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift
  • Heating
  • Allergy-free room
  • Non-smoking throughout
  • Designated smoking area
  • WiFi available in all areas
Services
  • Barber/beauty shop
  • Luggage storage
  • Vending machine (snacks)
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Outdoor furniture
  • Outdoor fireplace
Parking
  • Parking
  • Parking on site
  • Private parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Higher level toilet
Reception services
  • Invoice provided
Safety & security
  • 24-hour security
  • Key access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • Access to health care professionals
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized