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Offering access to a seasonal outdoor pool and to wellness centre with an indoor pool, a sauna and a fitness room, Hotel Zara is located on the outskirts of Todorka Peak in Bansko, 900 metres from the ski lift. Free WiFi is available in all areas.

Rooms total: 110

Important Information

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Please inform Zara Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Swimming pool #2 is closed from Fri 01 Sept 2023 until Mon 08 Jul 2024 Please note that the half board offer includes free consumption of Bulgarian draft beer, draft wine and Bulgarian alcoholic drinks during dinner. Please note that if they are less than 20 guests per dinner, the block table is changed with a set menu with a couple of options. Please note that kosher supplement is in different restaurant and with kosher supervisor. All request for this kosher supplement need to be confirm from hotel. For guests who makes a reservation on Room only (Bead only) with no meal in the price, they can pay on the reception additional price for meals, SPA and/or Shuttle bus. License number: <strong>Б3-8ЮГ-0АН-Л1</strong>

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General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Safety deposit box
  • Heating
  • Allergy-free room
  • Non-smoking throughout
  • Designated smoking area
  • WiFi available in all areas
Activities
  • Sauna
  • Fitness centre
  • Golf course (within 3 km)
  • Fishing
  • Skiing
  • Games room
  • Spa and wellness centre
  • Massage
  • Children's playground
  • Billiards
  • Table tennis
  • Hot tub/Jacuzzi
  • Canoeing
  • Hiking
  • Cycling
  • Hammam
  • Horse riding
  • Indoor pool
  • Indoor pool (all year)
  • Entertainment staff
  • Kids' club
  • Beauty Services
  • Waxing services
  • Body scrub
  • Spa facilities
  • Steam room
  • Spa lounge/relaxation area
  • Spa/wellness packages
  • Fitness
  • Fitness classes
  • Fitness/spa locker rooms
  • Walking tours
  • Bike tours
  • Themed dinner nights
  • Live music/performance
  • Bicycle rental
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Airport shuttle
  • Babysitting/child services
  • Laundry
  • Dry cleaning
  • Ironing service
  • Express check-in/check-out
  • Valet parking
  • Packed lunches
  • Car hire
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Private check-in/check-out
  • Shuttle service (additional charge)
  • Airport shuttle (additional charge)
  • Lockers
  • Daily housekeeping
  • Grocery deliveries
  • Shuttle service
Food & Drink
  • Restaurant
  • Bar
  • Breakfast in the room
  • Snack bar
  • Special diet menus (on request)
  • Kid-friendly buffet
  • Wine/champagne
  • Coffee house on site
Ski
  • Ski storage
  • Ski school
  • Ski equipment hire on site
  • Ski pass vendor
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Garden
  • Terrace
  • BBQ facilities
  • Outdoor pool
  • Sun terrace
  • Outdoor pool (seasonal)
  • Outdoor furniture
  • Picnic area
Parking
  • Parking
  • Parking on site
  • Private parking
Pool and wellness
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Kids' pool
  • Swimming pool
  • Swimming Pool
Transport
  • Airport pick up
  • Airport drop off
Reception services
  • Invoice provided
Entertainment and family services
  • Board games/puzzles
  • Indoor play area
  • Kids' outdoor play equipment
Safety & security
  • 24-hour security
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered