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Yuzawa New Otani 

Boasting natural hot spring baths and hot tubs, Yuzawa New Otani is located just a 5-minute walk from Yuzawa Kogen Ski Resort. JR Echigo-Yuzawa Shinkansen (bullet train) Station is a 7-minute walk away. Free Wi-Fi is available for all area.

Rooms total: 246

Important Information

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Guests under the age of 18 can only check in with a parent or official guardian. Guests with children must inform the property at the time of booking. Please specify how many children will be staying and their respective ages in the special request box. Please note that child rates are applicable to children 3 years and younger and adult rates are applicable to children 4 years and older. Please contact the property for more details.

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General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Safety deposit box
  • Heating
  • Air conditioning
  • Designated smoking area
Activities
  • Sauna
  • Fishing
  • Skiing
  • Spa and wellness centre
  • Table tennis
  • Karaoke
  • Hot tub/Jacuzzi
  • Hiking
  • Hot spring bath
  • Open-air bath
  • Public Bath
  • Spa facilities
  • Massage chair
  • Temporary art galleries
Services
  • Meeting/banquet facilities
  • 24-hour front desk
  • Fax/photocopying
  • Luggage storage
  • Shuttle service (free)
  • Trouser press
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Lockers
  • Daily housekeeping
  • Shuttle service
Food & Drink
  • Restaurant
  • Kid meals
  • Wine/champagne
  • Fruits
  • Coffee house on site
Ski
  • Ski storage
  • Ski equipment hire on site
  • Ski pass vendor
Internet
  • Internet services
  • WiFi
  • Free WiFi
Parking
  • Parking
  • Free parking
  • Parking on site
  • Private parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Emergency cord in bathroom
Safety & security
  • 24-hour security
  • Key access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Breakfast takeaway containers