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MS Vila Nova is centrally located in Ponta Delgada, 1 km from the Convento da Esperança. The hotel features an outdoor pool. My Story Hotel Vila Nova’s guest rooms are decorated in blue and grey tones. They include extra long beds and a private bath...

Rooms total: 7

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. When booking half board, please note that drinks are not included. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

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General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Safety deposit box
  • Soundproof rooms
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • WiFi available in all areas
Activities
  • Fishing
  • Games room
  • Billiards
  • Canoeing
  • Hiking
  • Cycling
  • Diving
  • Horse riding
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Babysitting/child services
  • Laundry
  • Dry cleaning
  • Ironing service
  • Packed lunches
  • Car hire
  • Fax/photocopying
  • Luggage storage
  • ATM/cash machine on site
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Lockers
  • Shared lounge/TV area
  • Daily housekeeping
Food & Drink
  • Restaurant
  • Bar
  • Breakfast in the room
  • Snack bar
  • Special diet menus (on request)
  • Kid-friendly buffet
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Outdoor pool
  • Sun terrace
  • Outdoor pool (all year)
Parking
  • Parking
  • Parking on site
  • Parking garage
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Emergency cord in bathroom
Pool and wellness
  • Shallow end
  • Sun loungers or beach chairs
  • Swimming pool
  • Swimming Pool
Entertainment and family services
  • Board games/puzzles
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized