Verwood Hotel and Serviced Residence

In the heart of Surabaya’s business district, Verwood Hotel and Serviced Residence offers modern comfort in its air-conditioned rooms. It houses an outdoor pool, gym and a spa. Free WiFi is accessible in all areas and guests enjoy welcome drink. Lux...

Rooms total: 16

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Soundproof rooms
Heating
Allergy-free room
Air conditioning
Designated smoking area
WiFi available in all areas

Activities

Sauna
Fitness centre
Spa and wellness centre
Massage
Children's playground
Billiards
Hot tub/Jacuzzi
Hammam
Kids' club
Evening entertainment
Public Bath
Spa facilities
Steam room
Spa lounge/relaxation area
Foot bath
Spa/wellness packages
Fitness
Yoga classes
Fitness/spa locker rooms
Temporary art galleries
Live music/performance

Services

Room service
Meeting/banquet facilities
24-hour front desk
Airport shuttle
Business centre
Laundry
Dry cleaning
Ironing service
Valet parking
Car hire
Fax/photocopying
Luggage storage
Concierge service
Private check-in/check-out
Shuttle service (additional charge)
Trouser press
Airport shuttle (additional charge)
Lockers
Shared lounge/TV area
Daily housekeeping
Shuttle service

Food & Drink

Restaurant
Bar
Snack bar
Kid meals
Kid-friendly buffet
Wine/champagne
Fruits
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Outdoors

Terrace
Outdoor pool
Sun terrace
Outdoor pool (all year)
Outdoor furniture
Outdoor fireplace

Parking

Parking
Free parking
Parking on site
Private parking
Street parking
Accessible parking

Accessibility

Wheelchair accessible
Toilet with grab rails
Higher level toilet
Lower bathroom sink

Pool and wellness

Swimming pool toys
Sun loungers or beach chairs
Kids' pool
Swimming pool
Swimming Pool

Reception services

Invoice provided

Entertainment and family services

Indoor play area
Kids' outdoor play equipment

Safety & security

24-hour security
Key access
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety