Van der Valk Hotel Houten Utrecht

Important notice: Please note that construction work will take place between 10:00 AM and 4:00 PM. Van der Valk Hotel Houten Utrecht is housed in a tower building, rising up to a height of 60 metres.

Rooms total: 154

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Check-out is possible till 12:00 on Saturdays and Sundays. Please note that guests, checking in between 23:00hrs and 07:00hrs are required to present their ID at arrival. Please note that this hotel has climate control. Please note that construction work will take place between 10:00 AM and 4:00 PM.

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General

Non-smoking rooms
Facilities for disabled guests
Lift
Safety deposit box
Non-smoking throughout
Designated smoking area
WiFi available in all areas

Activities

Fitness centre
Golf course (within 3 km)
Cycling
Bicycle rental

Services

Room service
Meeting/banquet facilities
24-hour front desk
Laundry
Dry cleaning
Packed lunches
Fax/photocopying
Luggage storage
Concierge service
Daily housekeeping

Food & Drink

Restaurant
Bar
Breakfast in the room
Special diet menus (on request)
Kid meals
Wine/champagne
Fruits
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Outdoors

Terrace

Parking

Parking
Free parking
Parking on site
Electric vehicle charging station
Accessible parking

Accessibility

Wheelchair accessible

Reception services

Invoice provided

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety