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Van der Valk Hotel Heerlen 

Hotel Heerlen is a luxury 4-star hotel located on the countryside, just 800 metres from the 14th-century Terworm Castle and estate. The property includes an indoor swimming pool and a gym.

Rooms total: 138

Important Information

Please note that the accommodation cannot provide extra beds for adult guests. Please note that dogs are only allowed in the Deluxe Double Room, upon request. They are not allowed in other room types nor in the restaurant. Please note that when booking more than 5 rooms, different policies and additional supplements may apply. Please note that the opening hours of the swimming pool and fitness centre differ during the week. Please contact the property for more information about opening hours during your stay. Please note that facilities such as the swimming pool, restaurant, hotel bar and breakfast require reservations.

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General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Safety deposit box
  • Soundproof rooms
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
  • WiFi available in all areas
Activities
  • Fitness centre
  • Casino
  • Spa and wellness centre
  • Hot tub/Jacuzzi
  • Hiking
  • Cycling
  • Hammam
  • Indoor pool
  • Indoor pool (all year)
  • Spa lounge/relaxation area
  • Fitness
  • Fitness/spa locker rooms
  • Bicycle rental
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Laundry
  • Dry cleaning
  • Currency exchange
  • Packed lunches
  • Fax/photocopying
  • Luggage storage
  • Private check-in/check-out
  • Vending machine (drinks)
  • Vending machine (snacks)
Food & Drink
  • Restaurant
  • Bar
  • Wine/champagne
  • Fruits
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Garden
  • Terrace
Parking
  • Parking
  • Free parking
  • Parking on site
  • Electric vehicle charging station
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
Pool and wellness
  • Heated pool
  • Swimming pool
  • Swimming Pool
Reception services
  • Invoice provided
Entertainment and family services
  • Indoor play area
Safety & security
  • 24-hour security
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered