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Set in Santa Cruz de Tenerife, 550 metres from Tenerife Espacio de las Artes, Hotel Urban Anaga offers accommodation with a restaurant, a fitness centre and a bar.

Rooms total: 50

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Urban Anaga Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

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General
  • Pets allowed
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Safety deposit box
  • Soundproof rooms
  • Non-smoking throughout
  • Air conditioning
Activities
  • Fitness centre
  • Fitness
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Business centre
  • Laundry
  • Ironing service
  • Tour desk
  • Fax/photocopying
  • Luggage storage
  • Trouser press
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Daily housekeeping
Food & Drink
  • Bar
  • Breakfast in the room
  • Snack bar
  • Coffee house on site
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Terrace
Parking
  • Parking
  • Private parking
  • Parking garage
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Higher level toilet
  • Lower bathroom sink
Reception services
  • Invoice provided
Safety & security
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered