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DogrunCafe & Resorts JENNIE West-Karuizawa 

DogrunCafe & Resorts JENNIE West-Karuizawa boasts a garden and terrace. A shuttle service is offered at this property. Free WiFi is available in public areas and free on-site parking is provided by the property. All holiday homes have a desk, privat...

Rooms total: 10

Important Information

A deposit via bank transfer is required to secure your reservation. The property will contact the guests after booking on instructions about payment. Guests must make the payment via bank transfer 7 days prior to check-in or guests' reservations may be cancelled. A course dinner can be provided upon prior reservation, please contact the property for details. In winter there is no shower because the water supply cannot be used in MAX. Please use the cafe for the toilet and washroom.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

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General
  • Pets allowed
  • Non-smoking rooms
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
Activities
  • Sauna
  • Golf course (within 3 km)
  • Skiing
  • Children's playground
  • Darts
  • Hiking
  • Themed dinner nights
Services
  • Room service
  • Express check-in/check-out
  • Packed lunches
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Shuttle service (free)
  • Vending machine (drinks)
  • Daily housekeeping
  • Pet bowls
  • Shuttle service
Food & Drink
  • Restaurant
  • Bar
  • Special diet menus (on request)
  • Kid meals
  • Kid-friendly buffet
  • Wine/champagne
  • Coffee house on site
Ski
  • Ski-to-door access
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Garden
  • Terrace
  • BBQ facilities
  • Sun terrace
  • Outdoor furniture
  • Picnic area
  • Outdoor fireplace
Parking
  • Parking
  • Free parking
  • Parking on site
  • Private parking
Reception services
  • Invoice provided
Entertainment and family services
  • Board games/puzzles
  • Kids' outdoor play equipment
Safety & security
  • Key access
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered