Hotel Essener Hof; Sure Hotel Collection by Best Western

Recommended

Ideally situated beside the pedestrian zone and main railway station in Essen, this traditional 4-star hotel is a direct underground ride from the exhibition grounds and the Grugapark complex. All rooms at Hotel Essener Hof feature free WiFi. The po...

Rooms total: 114

Important Information

Please note that the restaurant is closed on Saturdays and Sundays. Please note that guests will pay a reduced parking fee if they contact the reception before exiting the parking garage. The garage is located at Akazienallee 1.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

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General

Pets allowed
Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Soundproof rooms
Heating
Allergy-free room
Non-smoking throughout

Activities

Fitness centre
Fitness

Services

Room service
Meeting/banquet facilities
24-hour front desk
Business centre
Dry cleaning
Ironing service
Express check-in/check-out
Packed lunches
Fax/photocopying
Luggage storage
Concierge service
Private check-in/check-out
Daily housekeeping
Pet basket
Pet bowls

Food & Drink

Bar
Snack bar
Special diet menus (on request)
Wine/champagne

Internet

Internet services
WiFi
Free WiFi

Parking

Parking
Parking garage

Accessibility

Wheelchair accessible
Toilet with grab rails
Higher level toilet
Lower bathroom sink

Reception services

Invoice provided

Safety & security

Key card access
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Hand sanitizer in guest accommodation and key areas
First aid kit available
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety