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This hotel is set at the gateway to the V&A Waterfront and located adjacent to the CTICC. Hotel guests can have in-room workstation with free Wi-Fi and free access to the Heavenly Spa. The Westin Cape Town’s rooms have a minibar, an LCD TV, separate...

Rooms total: 477

Important Information

Please note guests are required to show photo ID and credit card upon check-in. The credit card must match the one used to guarantee the booking. Please note the following age restrictions are applicable for Heavenly Spa facilities including the swimming pool and spa pool: The minimum age to access the spa is 16 years old, this includes the indoor swimming pool, sauna, steam room and hot tub. This also applies to the Westin workout gym. Please note that the Spa is currently operating Wednesday to Sunday, and bookings are essential (facilities are open 6am - 9pm daily; 9am - 7pm - for treatments).Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Safety deposit box
  • Soundproof rooms
  • Heating
  • Air conditioning
  • Designated smoking area
  • WiFi available in all areas
Activities
  • Sauna
  • Fitness centre
  • Spa and wellness centre
  • Massage
  • Hot tub/Jacuzzi
  • Hiking
  • Cycling
  • Diving
  • Horse riding
  • Snorkelling
  • Indoor pool
  • Indoor pool (all year)
  • Beauty Services
  • Facial treatments
  • Waxing services
  • Make up services
  • Hair treatments
  • Manicure
  • Pedicure
  • Hair cut
  • Hair colouring
  • Hair styling
  • Spa facilities
  • Spa lounge/relaxation area
  • Spa/wellness packages
  • Back massage
  • Neck massage
  • Foot massage
  • Couples massage
  • Head massage
  • Hand massage
  • Full body massage
  • Fitness
  • Fitness/spa locker rooms
  • Temporary art galleries
  • Cooking class
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Airport shuttle
  • Business centre
  • Babysitting/child services
  • Laundry
  • Dry cleaning
  • Barber/beauty shop
  • Ironing service
  • Express check-in/check-out
  • Valet parking
  • Currency exchange
  • Tour desk
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Airport shuttle (additional charge)
  • Daily housekeeping
Food & Drink
  • Restaurant
  • Bar
  • Breakfast in the room
  • Special diet menus (on request)
  • Kid meals
  • Kid-friendly buffet
  • Wine/champagne
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Terrace
  • Outdoor pool
  • Sun terrace
  • Outdoor pool (all year)
  • Outdoor furniture
Parking
  • Parking
  • Parking on site
  • Private parking
  • Parking garage
  • Accessible parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Higher level toilet
  • Lower bathroom sink
Pool and wellness
  • Heated pool
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Swimming pool
  • Swimming Pool
Safety & security
  • 24-hour security
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered