The Rilano Hotel Hamburg

Recommended

A terrace overlooking the River Elbe, a private pier, and a 24-hour spa are offered by this quietly located, 4-star hotel in Hamburg. The Airbus Headquarters are 1 km away. The non-smoking Rilano Hotel Hamburg has rooms with flat-screen TV, laptop s...

Rooms total: 150

Important Information

The hotel offers a free shuttle bus to the Finkenwerder Ferry terminal. The bus runs on Fridays and Saturdays from 21:00 until 00:30. Please note that the restaurant will be unavailable from 17:00 on New Year's Eve due to a gala event. Room service will be available until 23:00. Pets are not allowed in certain rooms, please read the room descriptions for more detail.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Pets allowed
Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Heating
Allergy-free room
Non-smoking throughout

Activities

Sauna
Fitness centre
Hiking
Cycling
Spa lounge/relaxation area
Fitness
Fitness/spa locker rooms

Services

Room service
Meeting/banquet facilities
24-hour front desk
Laundry
Dry cleaning
Ironing service
Packed lunches
Fax/photocopying
Luggage storage
Concierge service
Daily housekeeping

Food & Drink

Restaurant
Bar
Breakfast in the room
Snack bar
Special diet menus (on request)
Wine/champagne
Fruits

Internet

Internet services

Outdoors

Garden
Terrace
Sun terrace
Outdoor furniture
Picnic area

Parking

Parking
Parking on site
Accessible parking

Transport

Public transport tickets

Reception services

Invoice provided

Safety & security

Key card access
Smoke alarms
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety