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Situated on the banks of the River Ouse, The Queens Hotel is ideally located for the many shops, restaurants and bars that the centre of York has to offer.

Rooms total: 105

Important Information

This property will not accommodate hen, stag or similar parties. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Guests under the age of 18 can only check in with a parent or official guardian. The Queens Hotel will ask for payment on arrival either by debit or credit card. The Queens Hotel does not accept any groups of 5 people or more. Group Policy: Bookings with 3 rooms or more (up to 5 people) will be required to pay a 50% non refundable deposit within 24 hours of booking. Please note that some rooms boast views of the river. These rooms are subject to availability and at a surcharge. The Royal Brasserie serves dinner daily between 17:00 and 20:30. The restaurant is open daily for breakfast from 07:30 until 10.00 Monday to Friday, and 10:30 at weekends. Booking a table for breakfast and dinner on arrival is essential. Parking is pre-bookable only (height restrictions apply)and carries a nightly supplement. When the hotel car park is full or closed due to flooding, you can use a nearby public parking facility. Alternative National Car Parks parking is located 200 yards from the property and costs GBP 27 per 24 hours. Please specify the total number of guests and the children's age when booking family rooms. You can note this in the Special Requests box. Please note the room can accommodate a maximum of 2 adults and 2 children. Please note during January and February evening service may be reduced. Group Policy: Bookings with 3 rooms or more will be required to pay a 50% non refundable deposit within 24 hours of booking. Situated on the banks of the River Ouse, The Queens Hotel is ideally located for the many shops, restaurants and bars that the centre of York has to offer. The Queens Hotel is within easy walking distance of York Train Station, York Minster and the National Rail Museum. Rooms with disabled access are available on request. Rooms are spacious and comfortable with classical decor. All rooms have free Wi-Fi internet access, en suite bathrooms with complimentary toiletries, refreshments trays and a Flatscreen TV. The Royal Brasserie is a relaxing place to dine, serving breakfast and dinner to guests. It offers a range of modern and traditional dishes. The bar is open daily until midnight. This hotel does not accept group bookings of 5 people or more

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General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Heating
  • Designated smoking area
  • WiFi available in all areas
Services
  • 24-hour front desk
  • Fax/photocopying
  • Daily housekeeping
Food & Drink
  • Restaurant
  • Bar
  • Kid meals
  • Wine/champagne
Internet
  • Internet services
  • WiFi
  • Free WiFi
Parking
  • Parking
  • Parking on site
  • Private parking
  • Parking garage
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Higher level toilet
  • Lower bathroom sink
Reception services
  • Invoice provided
Safety & security
  • 24-hour security
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
Physical distancing
  • Cashless payment available
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered