Queens Hotel & Spa Bournemouth

Recommended

Just a few hundred metres from Bournemouth's sandy beaches, Mercure Bournemouth Queens Hotel has spacious, traditional rooms. We have a wellness club which includes a pool, jacuzzi, sauna, and a gym. Onsite we also have our award-winning Queen's rest...

Rooms total: 8

Important Information

Our pool and spa areas are open between 10:00 - 18:00 Monday to Sunday and an adult must accompany anyone under the age of 18 in these areas. We are a dog-friendly hotel and you are welcome to bring your dog for £20 per night. Upon arrival, please be informed that a pre-authorisation of £50.00 will be taken on your credit card as a security measure for any incidentals that may occur during your stay. This amount will not be charged to your card, but will be held temporarily. After you check out and provided there are no damages or outstanding charges, the pre-authorised amount will be released back to your credit card. The release process may take a few days depending on your bank's policies. We appreciate your understanding and cooperation in ensuring a pleasant stay for all our guests.This property will not accommodate hen, stag or similar parties. Parking is subject to availability due to limited spaces.

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General

Pets allowed
Non-smoking rooms
Facilities for disabled guests
Lift
Soundproof rooms
Heating
Allergy-free room
Non-smoking throughout
Air conditioning
Designated smoking area
WiFi available in all areas

Activities

Sauna
Fitness centre
Golf course (within 3 km)
Spa and wellness centre
Massage
Hot tub/Jacuzzi
Indoor pool
Indoor pool (all year)
Beauty Services
Facial treatments
Waxing services
Manicure
Pedicure
Body treatments
Body scrub
Body wrap
Spa lounge/relaxation area
Spa/wellness packages
Back massage
Neck massage
Foot massage
Couples massage
Head massage
Hand massage
Full body massage
Fitness
Fitness/spa locker rooms
Beach
Themed dinner nights
Happy hour
Live sport events (broadcast)

Services

Room service
Meeting/banquet facilities
24-hour front desk
Airport shuttle
Dry cleaning
Ironing service
Packed lunches
Luggage storage
Concierge service
Daily housekeeping
Pet bowls

Food & Drink

Restaurant
Bar
Breakfast in the room
Snack bar
Special diet menus (on request)
Kid meals
Wine/champagne
Fruits
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Outdoors

Garden
Terrace
Sun terrace
Outdoor furniture

Parking

Parking
Parking on site
Private parking
Street parking
Accessible parking

Accessibility

Toilet with grab rails
Lower bathroom sink
Emergency cord in bathroom

Pool and wellness

Heated pool
Sun loungers or beach chairs
Swimming Pool

Transport

Airport pick up
Airport drop off

Reception services

Invoice provided

Safety & security

Key card access
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
First aid kit available
Access to health care professionals
Face masks for guests available

Physical distancing

Cashless payment available
Physical distancing rules followed

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety