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The Heidelberg Exzellenz Hotel 

This non-smoking hotel offers individually furnished rooms with free Wi-Fi. It is a 5-minute walk from Heidelberg’s old town and a 4-minute walk from trams. All rooms at The Heidelberg Exzellenz Hotel include a flat-screen TV with cable channels. A ...

Rooms total: 5
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General
  • Pets allowed
  • Non-smoking rooms
  • Family rooms
  • Heating
  • Allergy-free room
  • Non-smoking throughout
  • WiFi available in all areas
Services
  • Meeting/banquet facilities
  • Airport shuttle
  • Dry cleaning
  • Express check-in/check-out
  • Fax/photocopying
  • Airport shuttle (additional charge)
Food & Drink
  • Special diet menus (on request)
Internet
  • Internet services
  • WiFi
  • Free WiFi
Transport
  • Airport pick up
  • Airport drop off
Reception services
  • Invoice provided
Safety & security
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized