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The Grand Palace Hotel Malang 

The Grand Palace Hotel is located in the heart of Malang Town in East Java. Blending Eastern and Western architecture, the hotel offers a spa. Free parking is provided. Matahari Department Store is a 5-minute walk away. The Grand Palace Hotel is a 1...

Rooms total: 3

Important Information

Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

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General
  • Non-smoking rooms
  • Safety deposit box
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
Activities
  • Spa and wellness centre
  • Massage
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Laundry
  • Dry cleaning
  • Ironing service
  • Express check-in/check-out
  • Valet parking
  • Car hire
  • Tour desk
  • Fax/photocopying
  • Luggage storage
  • Shuttle service (additional charge)
  • Shared lounge/TV area
  • Daily housekeeping
  • Shuttle service
Food & Drink
  • Restaurant
  • Bar
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Garden
  • Terrace
Parking
  • Parking
  • Free parking
  • Parking on site
  • Private parking
Safety & security
  • 24-hour security
  • Key card access
  • Security alarm
  • CCTV in common areas
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized