The Grand Mark Prague - The Leading Hotels of the World

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The Grand Mark Prague - The Leading Hotels of the World, situated in a 17th-century residential palace dating in the heart of Prague, will surprise guests with the timeless elegance of its interiors. The Grand Mark Prague - The Leading Hotels of the...

Rooms total: 12

Important Information

Please note that you will be asked at check-in to present ID and the credit card used during the booking process. Please note that when making a non-refundable reservation, you are required to show the same credit card upon check-in as was used when making the reservation. Please note that access to wellness is allowed for adults and children aged 12 and above.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay.

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General

Pets allowed
Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Soundproof rooms
Heating
Allergy-free room
Non-smoking throughout
Air conditioning
Designated smoking area
WiFi available in all areas

Activities

Sauna
Fitness centre
Spa and wellness centre
Massage
Hot tub/Jacuzzi
Spa facilities
Steam room
Spa lounge/relaxation area
Back massage
Neck massage
Foot massage
Couples massage
Head massage
Hand massage
Full body massage
Fitness
Fitness/spa locker rooms
Walking tours
Bike tours
Tour or class about local culture
Cooking class
Live music/performance

Services

Room service
Meeting/banquet facilities
24-hour front desk
Airport shuttle
Business centre
Babysitting/child services
Laundry
Dry cleaning
Ironing service
Valet parking
Currency exchange
Car hire
Tour desk
Fax/photocopying
Luggage storage
Concierge service
Private check-in/check-out
Shuttle service (additional charge)
Trouser press
Airport shuttle (additional charge)
Shared lounge/TV area
Daily housekeeping
Strollers
Shuttle service

Food & Drink

Restaurant
Bar
Breakfast in the room
Snack bar
Special diet menus (on request)
Kid meals
Kid-friendly buffet
Wine/champagne
Fruits

Internet

Internet services
WiFi
Free WiFi

Outdoors

Garden
Terrace
Sun terrace
Outdoor furniture
Picnic area

Parking

Parking
Private parking
Parking garage
Accessible parking

Accessibility

Wheelchair accessible

Transport

Airport pick up
Airport drop off

Reception services

Invoice provided

Entertainment and family services

Board games/puzzles

Safety & security

24-hour security
Key access
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety