The Fontenay Hamburg

The Fontenay Hamburg is a 5-star hotel situated on the shore of the Alster Lake in Hamburg, within walking distance of the famous shopping area at Jungfernstieg. The city resort offers a 1,000 m² rooftop spa with an indoor/outdoor pool. Guests can e...

Rooms total: 7

Important Information

Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Soundproof rooms
Heating
Allergy-free room
Air conditioning
Designated smoking area
WiFi available in all areas

Activities

Sauna
Fitness centre
Spa and wellness centre
Massage
Canoeing
Cycling
Indoor pool
Indoor pool (all year)
Water sport facilities on site
Beauty Services
Facial treatments
Make up services
Manicure
Pedicure
Body treatments
Body scrub
Body wrap
Spa facilities
Steam room
Spa lounge/relaxation area
Foot bath
Spa/wellness packages
Back massage
Neck massage
Foot massage
Couples massage
Full body massage
Massage chair
Fitness
Personal trainer
Fitness/spa locker rooms
Live music/performance

Services

Room service
Meeting/banquet facilities
24-hour front desk
Airport shuttle
Laundry
Dry cleaning
Ironing service
Valet parking
Currency exchange
Fax/photocopying
Luggage storage
Concierge service
Private check-in/check-out
Shuttle service (additional charge)
Trouser press
Airport shuttle (additional charge)
Lockers
Shared lounge/TV area
Daily housekeeping
Shuttle service

Food & Drink

Restaurant
Bar
Breakfast in the room
Special diet menus (on request)
Kid meals
Wine/champagne
Fruits
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Outdoors

Garden
Terrace
Outdoor pool
Sun terrace
Outdoor pool (all year)
Outdoor furniture

Parking

Parking
Parking on site
Private parking
Parking garage
Accessible parking

Pool and wellness

Rooftop pool
Infinity pool
Pool with view
Heated pool
Sun loungers or beach chairs
Sun umbrellas
Swimming pool
Swimming Pool

Transport

Airport pick up
Airport drop off

Entertainment and family services

Board games/puzzles

Safety & security

24-hour security
Key card access
Security alarm
Smoke alarms
CCTV in common areas
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety