The Excelsior Small Luxury Hotels of the World

Recommended

The Excelsior Small Luxury Hotels of the World is Thessaloniki’s one and only member of the Small Luxury Hotels of the World, located right at the heart of Thessaloniki. Free WiFi is available throughout.

Rooms total: 35

Important Information

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Please inform The Excelsior Small Luxury Hotels of the World in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. This property participates in the Greek Breakfast Initiative by the Hellenic Chamber of Hotels. Please note that in case of early departure, a penalty of 100% of the total reservation will be charged. Kindly note that pets weighing over 5 kg cannot be accommodated. License number: <strong>1132689</strong>

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General

Pets allowed
Non-smoking rooms
Lift
Safety deposit box
Soundproof rooms
Heating
Non-smoking throughout
Air conditioning
WiFi available in all areas

Activities

Fitness centre
Fitness

Services

Room service
Meeting/banquet facilities
24-hour front desk
Airport shuttle
Business centre
Laundry
Dry cleaning
Ironing service
Express check-in/check-out
Valet parking
Car hire
Fax/photocopying
Luggage storage
Concierge service
Airport shuttle (additional charge)
Daily housekeeping
Pet basket
Pet bowls

Food & Drink

Restaurant
Kid meals

Internet

Internet services
WiFi
Free WiFi

Parking

Parking
Parking garage

Transport

Airport pick up
Airport drop off

Safety & security

Key card access
Security alarm
Smoke alarms
CCTV in common areas
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety