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The Chester Grosvenor 

This award-winning 5-star hotel boasts individually decorated rooms with bathrobes. Guests can relax in the spa's Thermal Suite, complete with herb sauna and steam room. All of the luxurious rooms have their own individual colour scheme, and feature...

Rooms total: 6

Important Information

Arkle is open Wednesday to Saturday inclusive. Please note that the hotel will pre-authorise your credit or debit card up to the value of your booking plus GBP 200 for any extras taken. Mastercard debit cards, Maestro or Visa Electron cannot be pre-authorised. Please note that the thermal suite in the spa is available to the guests for an extra charge of GBP 35 per room, for the duration of your stay. Please note that payment must be from the original card used to make the booking.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift
  • Safety deposit box
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • WiFi available in all areas
Activities
  • Spa and wellness centre
  • Massage
  • Back massage
  • Neck massage
  • Foot massage
  • Head massage
  • Hand massage
  • Full body massage
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Laundry
  • Dry cleaning
  • Ironing service
  • Express check-in/check-out
  • Currency exchange
  • Packed lunches
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Trouser press
  • Daily housekeeping
Food & Drink
  • Restaurant
  • Bar
  • Breakfast in the room
  • Special diet menus (on request)
  • Wine/champagne
  • Coffee house on site
Internet
  • Internet services
  • WiFi
  • Free WiFi
Parking
  • Parking
  • Parking on site
Reception services
  • Invoice provided
Safety & security
  • 24-hour security
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered