Search results
The Castle Complex
Recommended
The Castle Hotel is ideally located only 10 metres from the ski run in Pamporovo, which is the sunniest high mountain resort in Bulgaria. The hotel consists of 11 separate buildings and accommodates spacious, elegantly decorated rooms in a cosy and ...
Rooms total: 24Important Information
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
More information »
General
- Non-smoking rooms
- Family rooms
- Lift
- Safety deposit box
- Soundproof rooms
- Chapel/shrine
- Heating
- Non-smoking throughout
- Designated smoking area
- Minimarket on site
- Sauna
- Fitness centre
- Fishing
- Skiing
- Games room
- Solarium
- Massage
- Children's playground
- Billiards
- Hot tub/Jacuzzi
- Hiking
- Cycling
- Horse riding
- Spa lounge/relaxation area
- Back massage
- Neck massage
- Foot massage
- Head massage
- Full body massage
- Fitness
- Fitness/spa locker rooms
- Walking tours
- Bike tours
- Themed dinner nights
Services
- Room service
- 24-hour front desk
- Airport shuttle
- Express check-in/check-out
- Valet parking
- Packed lunches
- Fax/photocopying
- Private check-in/check-out
- Airport shuttle (additional charge)
- Daily housekeeping
- Restaurant
- Bar
- Breakfast in the room
- Special diet menus (on request)
- Kid-friendly buffet
- Wine/champagne
- Fruits
- Coffee house on site
Ski
- Ski storage
- Ski school
- Ski equipment hire on site
- Ski-to-door access
- Internet services
- WiFi
- Free WiFi
Outdoors
- Garden
- Terrace
- BBQ facilities
- Sun terrace
- Outdoor furniture
- Picnic area
- Parking
- Free parking
- Parking on site
- Private parking
- Parking garage
Reception services
- Invoice provided
- Board games/puzzles
- Indoor play area
- Kids' outdoor play equipment
Safety & security
- 24-hour security
- Key access
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
- First aid kit available
- Thermometers for guests provided by property
- Face masks for guests available
Physical distancing
- Cashless payment available
- Physical distancing rules followed
- Mobile app for room service
- Screens or physical barriers placed between staff and guests in appropriate areas
- Use of cleaning chemicals that are effective against Coronavirus
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses and other tableware have been sanitized
- Breakfast takeaway containers
- Delivered food is securely covered
Nearby
Malina - Snezhanka 0.7 km