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Citrus Hotel Cheltenham by Compass Hospitality 

Fresh, simple and very modern, this limited-service hotel is just a 2-minute walk from centre of Cheltenham. The award-winning hotel has bedrooms and suites to suit all types of traveller. All bedrooms have a flat-screen TV, free WiFi, and complime...

Rooms total: 10

Important Information

When booking 5 to 9 rooms, a 10% deposit is required at the time of booking. This payment is non-refundable and non-transferable. When booking 10 rooms or more, a 25% deposit is required at the time of booking. This payment is non-refundable and non-transferable. Bookings of 4 rooms or more are subject to a different cancellation timescale of 14 days prior to arrival. Limited parking is available at the hotel on a first come, first parked basis and charges apply.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General
  • Pets allowed
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Heating
  • Non-smoking throughout
  • Designated smoking area
  • WiFi available in all areas
Activities
  • Golf course (within 3 km)
Services
  • Meeting/banquet facilities
  • 24-hour front desk
  • Laundry
  • Dry cleaning
  • Ironing service
  • Fax/photocopying
  • Luggage storage
  • Shared lounge/TV area
  • Daily housekeeping
  • Pet bowls
Food & Drink
  • Snack bar
  • Special diet menus (on request)
  • Kid-friendly buffet
  • Wine/champagne
Internet
  • Internet services
  • WiFi
  • Free WiFi
Parking
  • Parking
  • Parking on site
  • Private parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Higher level toilet
  • Lower bathroom sink
  • Emergency cord in bathroom
  • Auditory guidance
Safety & security
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Face masks for guests available
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered