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Terra Newen Pucon Family Suites 

Situated 25 km from Ski Pucon, Terra Newen Pucon Family Suites offers accommodation with a patio, as well as a garden and barbecue facilities. With pool views, this accommodation offers a balcony and a swimming pool.

Rooms total: 58

Important Information

Please inform Terra Newen Pucon Family Suites in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

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General
  • Pets allowed
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Heating
  • Non-smoking throughout
  • Designated smoking area
  • Minimarket on site
Activities
  • Fitness centre
  • Children's playground
  • Hot tub/Jacuzzi
  • Hiking
  • Open-air bath
  • Public Bath
  • Fitness
Services
  • Laundry
  • Currency exchange
  • Tour desk
  • Luggage storage
  • Concierge service
  • Private check-in/check-out
Food & Drink
  • Coffee house on site
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Garden
  • Terrace
  • BBQ facilities
  • Outdoor pool
  • Sun terrace
  • Outdoor pool (all year)
  • Outdoor furniture
  • Picnic area
Parking
  • Parking
  • Free parking
  • Parking on site
  • Private parking
  • Accessible parking
Accessibility
  • Wheelchair accessible
Pool and wellness
  • Swimming pool toys
  • Pool with view
  • Shallow end
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool
  • Kids' pool
  • Swimming pool
  • Swimming Pool
Reception services
  • Invoice provided
Entertainment and family services
  • Board games/puzzles
  • Indoor play area
  • Kids' outdoor play equipment
Safety & security
  • 24-hour security
  • Key access
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered