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Overlooking the holy city, Swissotel Al Maqam Makkah stands tall at the heart of the Muslim world. As part of prominent Abraj Al Bait complex, the hotel faces the holy Kaaba and has direct access to to the holy mosque from Ibrahim Al-Khalil street an...

Rooms total: 21

Important Information

Important Notice: Entry to Makkah during Hajj season (from 23 May 2024 to 21 June 2024) is restricted to those with a valid Hajj permit issued by the government. According to the Ministry of Tourism, entry to Mecca during the Hajj season is limited to those with a valid Hajj permit valid from May 23, 2024 to June 21, 2024.

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General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Safety deposit box
  • Air conditioning
  • WiFi available in all areas
Services
  • Room service
  • 24-hour front desk
  • Laundry
  • Dry cleaning
  • Ironing service
  • Fax/photocopying
  • Luggage storage
  • ATM/cash machine on site
  • Concierge service
  • Trouser press
  • Daily housekeeping
Food & Drink
  • Restaurant
Internet
  • Internet services
  • WiFi
  • Free WiFi
Accessibility
  • Wheelchair accessible
Safety & security
  • 24-hour security
  • Smoke alarms
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered