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Situated just 1 km from Novo Hamburgo’s city centre, Swan Novo Hamburgo offers modern rooms with Wi-Fi and cable TV. Facilities include an indoor swimming pool and a games room. The rooms of Swan Novo Hamburgo are decorated with warm tones. All room...

Rooms total: 13

Important Information

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their IDs. All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents. Small pets are allowed for a surcharge. In the case of a minor accompanied by only one of the parents, it is necessary to present a notarised authorisation signed by the absent parent, along with a notarised copy of that parent´s ID. Please note payment is due at check-in. When travelling with pets, please note that an extra charge of 70 BRL per pet, per night applies. Please note that a maximum of 1 pet is allowed. All pets staying at this property must have up-to-date vaccinations.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General
  • Pets allowed
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Safety deposit box
  • Heating
  • Allergy-free room
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
  • Minimarket on site
  • WiFi available in all areas
Activities
  • Sauna
  • Games room
  • Solarium
  • Massage
  • Billiards
  • Indoor pool
  • Indoor pool (seasonal)
  • Steam room
  • Fitness
  • Personal trainer
  • Temporary art galleries
  • Happy hour
  • Live music/performance
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Airport shuttle
  • Business centre
  • Laundry
  • Dry cleaning
  • Fax/photocopying
  • Luggage storage
  • Shuttle service (additional charge)
  • Airport shuttle (additional charge)
  • Shared lounge/TV area
  • Daily housekeeping
  • Pet basket
  • Pet bowls
  • Shuttle service
Food & Drink
  • Restaurant
  • Bar
  • Breakfast in the room
  • Snack bar
  • Kid meals
  • Wine/champagne
  • Coffee house on site
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Garden
  • Terrace
  • Sun terrace
  • Outdoor furniture
Parking
  • Parking
  • Parking on site
  • Private parking
  • Parking garage
  • Accessible parking
Accessibility
  • Wheelchair accessible
Pool and wellness
  • Rooftop pool
  • Pool cover
  • Sun loungers or beach chairs
  • Swimming pool
  • Swimming Pool
Safety & security
  • Key card access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
  • Access to health care professionals
Cleanliness & disinfecting
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized