Stars Hotel & Spa

Recommended

Boasting an outdoor swimming pool, terrace and views of city, Stars Hotel & Spa is situated in Marrakech, 1.9 km from Majorelle Gardens. The property is around 2 km from Mouassine Museum, 1.7 km from Koutoubia Mosque and 2.4 km from Le Jardin Secret.

Rooms total: 41

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General

Non-smoking rooms
Family rooms
Lift
Safety deposit box
Air conditioning
Designated smoking area

Activities

Spa and wellness centre
Massage
Hammam
Spa facilities
Steam room
Spa lounge/relaxation area
Foot bath
Back massage
Neck massage
Foot massage
Couples massage
Head massage
Hand massage
Full body massage
Fitness/spa locker rooms
Live sport events (broadcast)

Services

Room service
24-hour front desk
Airport shuttle
Express check-in/check-out
Packed lunches
Car hire
Tour desk
Fax/photocopying
Luggage storage
Concierge service
Private check-in/check-out
Shuttle service (additional charge)
Airport shuttle (additional charge)
Daily housekeeping
Grocery deliveries
Shuttle service

Food & Drink

Restaurant
Breakfast in the room
Special diet menus (on request)
Kid meals
Fruits
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Outdoors

Terrace
Outdoor pool
Sun terrace
Outdoor pool (all year)

Pool and wellness

Rooftop pool
Sun loungers or beach chairs
Sun umbrellas
Swimming Pool

Transport

Airport pick up
Airport drop off

Reception services

Invoice provided

Safety & security

24-hour security
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety