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Starhotels Cristallo Palace 

Offering free WiFi throughout and a restaurant, Starhotels Cristallo Palace is a glass building set a 5-minute drive from Bergamo's Orio al Serio Airport, and a few minutes from Bergamo Alta, the historic upper city. All rooms feature the brand's fa...

Rooms total: 7

Important Information

All guests, including adults and children, are required to show a photo identification upon check-in. During weekends the restaurant is closed and food is served expressly from the kitchen in the bar. When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorisation by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in. When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

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General
  • Pets allowed
  • Non-smoking rooms
  • Family rooms
  • Lift
  • Safety deposit box
  • Soundproof rooms
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • WiFi available in all areas
Activities
  • Fitness centre
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Business centre
  • Babysitting/child services
  • Laundry
  • Dry cleaning
  • Ironing service
  • Express check-in/check-out
  • Tour desk
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Daily housekeeping
  • Strollers
  • Pet basket
  • Pet bowls
Food & Drink
  • Restaurant
  • Bar
  • Breakfast in the room
  • Special diet menus (on request)
  • Kid meals
  • Wine/champagne
Internet
  • Internet services
  • WiFi
  • Free WiFi
Parking
  • Parking
  • Parking on site
  • Private parking
  • Parking garage
  • Accessible parking
Transport
  • Public transport tickets
Reception services
  • Invoice provided
Entertainment and family services
  • Board games/puzzles
Safety & security
  • 24-hour security
  • Key access
  • Security alarm
  • Smoke alarms
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered