Sorell Hotel Arabelle

The Sorell Hotel Arabelle is an 8-minute walk away from the Bern Train Station and 10 minutes from Bern's Old Town. Free WiFi is provided for free. All rooms come with a flat-screen TV, desk and bathroom with shower and hairdryer. Breakfast is serv...

Rooms total: 5

Important Information

Please note that the hotel is not accessible for disabled guests. Please note that the front desk is not occupied on Saturday and Sunday afternoon. In case the reception is closed, please ring the door bell for the door to be opened; keys will be prepared at the reception. Please note that only a limited number of public parking spaces is available, and none can be guaranteed. Please note that on the day of arrival, the booking confirmation is also valid as a public transport ticket (including transfer from Bern Airport).

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General

Pets allowed
Non-smoking rooms
Lift
Safety deposit box
Heating
Non-smoking throughout
Designated smoking area

Services

Laundry
Ironing service
Express check-in/check-out
Fax/photocopying
Luggage storage
Private check-in/check-out
Pet basket
Pet bowls

Food & Drink

Special diet menus (on request)

Internet

Internet services

Outdoors

Outdoor furniture

Parking

Parking
Street parking
Accessible parking

Transport

Public transport tickets

Reception services

Invoice provided

Safety & security

Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
Access to health care professionals
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety