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Sofitel Queenstown Hotel & Spa 

Located in the heart of Queenstown, Sofitel Queenstown Hotel and Spa offers accommodation with a blend of French luxury and art de vivre. Each luxurious room features a marble bathroom with French amenities, a double spa bath and a separate rain sho...

Rooms total: 8

Important Information

Please note a refundable credit card or cash pre-authorisation of NZD 100 is required from guests upon arrival to cover any incidentals. This amount will be refunded after inspection of accommodation. If you have selected our restricted rates and terms and conditions, with pre-payment required at the time of booking, please be advised the same credit card used for payment is required to be presented upon your arrival along with the cardholder’s ID. If you are unable to present the card at the hotel, please let us know prior to check in. Failure to present the credit card used for pre-payment upon your arrival will mean the hotel reserves the right to refund the original card charged and request a new card for payment on arrival. Please note, there is a 1.4% credit card surcharge when using a credit card.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift
  • Safety deposit box
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
  • WiFi available in all areas
  • Paid WiFi
Activities
  • Sauna
  • Fitness centre
  • Golf course (within 3 km)
  • Skiing
  • Spa and wellness centre
  • Massage
  • Hot tub/Jacuzzi
  • Hammam
  • Spa facilities
  • Steam room
  • Spa lounge/relaxation area
  • Spa/wellness packages
  • Fitness
  • Fitness/spa locker rooms
  • Live music/performance
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Babysitting/child services
  • Laundry
  • Dry cleaning
  • Ironing service
  • Express check-in/check-out
  • Valet parking
  • Currency exchange
  • Packed lunches
  • Car hire
  • Tour desk
  • Luggage storage
  • Concierge service
  • Trouser press
  • Daily housekeeping
Food & Drink
  • Restaurant
  • Bar
  • Breakfast in the room
  • Snack bar
  • Kid meals
  • Kid-friendly buffet
  • Wine/champagne
  • Fruits
  • Coffee house on site
Ski
  • Ski storage
Internet
  • Internet services
  • WiFi
Parking
  • Parking
Safety & security
  • 24-hour security
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Face masks for guests available
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered