Smana Hotel Al Raffa

Situated in Dubai’s Bur Dubai area, Smana Hotel Al Raffa is less than 3 km from Burjuman Mall and is located 5 km from the World Trade Center Station and the beach is 10 minutes away by car. It features a rooftop swimming pool and a lively nightclub....

Rooms total: 2

Important Information

The property will contact the guests on the day of check in to confirm their arrival and guarantee their booking. Please note that the hotel offers transfers to and from Dubai International Airport for a charge. Guests are requested to inform the property in advance if they wish to make use of this service. Contact details can be found on the booking confirmation. Guests are required to show a photo identification upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

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General

Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Safety deposit box
Heating
Non-smoking throughout
Air conditioning
Designated smoking area

Activities

Fitness centre
Spa and wellness centre
Massage
Hammam
Nightclub/DJ
Evening entertainment
Spa facilities
Spa lounge/relaxation area
Spa/wellness packages
Back massage
Neck massage
Foot massage
Couples massage
Head massage
Hand massage
Full body massage
Massage chair
Fitness
Happy hour
Live music/performance
Live sport events (broadcast)

Services

Room service
Meeting/banquet facilities
24-hour front desk
Babysitting/child services
Dry cleaning
Ironing service
Currency exchange
Car hire
Tour desk
Luggage storage
Concierge service
Shuttle service (additional charge)
Lockers
Shared lounge/TV area
Daily housekeeping
Grocery deliveries
Shuttle service

Food & Drink

Restaurant
Bar
Kid meals
Kid-friendly buffet
Wine/champagne
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Outdoors

Outdoor pool
Outdoor pool (all year)

Parking

Parking
Free parking
Parking on site
Private parking
Parking garage
Accessible parking

Accessibility

Wheelchair accessible
Toilet with grab rails
Higher level toilet
Lower bathroom sink
Emergency cord in bathroom

Pool and wellness

Rooftop pool
Sun loungers or beach chairs
Fence around pool
Kids' pool
Swimming pool
Swimming Pool

Reception services

Invoice provided

Safety & security

24-hour security
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety