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The Hotel Puerta America offers exclusive and avant-garde design, by world-famous architects including Norman Foster, Jean Nouvel and Zaha Hadid. Each floor of the Hotel Puerta America was created by a different international architect.

Rooms total: 309

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Hotel Puerta America in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Swimming pool #1 is closed from Mon 02 Oct 2023 until Sat 15 Jun 2024 Lobby & Bistró is closed from Mon 11 Sept 2023 until Sat 15 Jun 2024 Bar is closed from Mon 02 Oct 2023 until Sat 15 Jun 2024 When booking more than 9 rooms, different policies and additional supplements may apply. The credit card will be preauthorized on arrival for the total amount + 50€ per night as a deposit. All cots and extra beds are subject to availability and have to be requested in advance. Please note the following prices for children's breakfast: *up to 4 years, free; *from 5 to 12 years, EUR 12,50 per day.

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General
  • Parking
  • On-site parking
  • Private parking
Services
  • Internet services
  • WiFi
  • Free WiFi
Food & Drink
  • Restaurant
  • Room service
  • Bar
  • Breakfast in the room
  • Packed lunches
  • Snack bar
  • Special diet menus (on request)
  • Wine/champagne
  • Fruits
  • On-site coffee house
Pool and wellness
  • Fitness centre
  • Outdoor pool
  • Outdoor pool (seasonal)
  • Fitness
  • Swimming pool
  • Swimming Pool
Transport
  • Car hire
  • Parking garage
  • Accessible parking
Reception services
  • 24-hour front desk
  • Currency exchange
  • Tour desk
  • Luggage storage
  • Concierge service
Common areas
  • Garden
  • Terrace
  • Sun terrace
  • Outdoor furniture
Entertainment and family services
  • Babysitting/child services
Cleaning services
  • Laundry
  • Dry cleaning
  • Ironing service
  • Trouser press
  • Daily housekeeping
Business facilities
  • Meeting/banquet facilities
  • Fax/photocopying
Miscellaneous
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift
  • Soundproof rooms
  • Heating
  • Allergy-free room
  • Non-smoking throughout
  • Air conditioning
  • Key card access
Safety & security
  • Safety deposit box
  • 24-hour security
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers