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Sheraton Grand Krakow 

The Sheraton Grand Krakow is a 5-star hotel located in the very heart of the city, at the foot of The Royal Wawel Castle and just 40 metres from the Vistula River boulevards. The property features spacious, fully renovated, luxurious rooms and suites...

Rooms total: 7

Important Information

Pets are allowed. Applicable charge for pets' stay: 100PLN including VAT per pet, per night. Maximum of one pet per room allowed. Pet's weight limit is 17kg.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General
  • Pets allowed
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift
  • Safety deposit box
  • Heating
  • Non-smoking throughout
  • Air conditioning
Activities
  • Sauna
  • Fitness centre
  • Massage
  • Billiards
  • Cycling
  • Indoor pool
  • Indoor pool (all year)
  • Beauty Services
  • Facial treatments
  • Manicure
  • Pedicure
  • Body treatments
  • Body scrub
  • Fitness
  • Fitness/spa locker rooms
  • Walking tours
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Airport shuttle
  • Business centre
  • Babysitting/child services
  • Laundry
  • Dry cleaning
  • Ironing service
  • Packed lunches
  • Tour desk
  • Fax/photocopying
  • Luggage storage
  • ATM/cash machine on site
  • Concierge service
  • Private check-in/check-out
  • Shuttle service (additional charge)
  • Airport shuttle (additional charge)
  • Daily housekeeping
  • Pet basket
  • Pet bowls
  • Shuttle service
Food & Drink
  • Restaurant
  • Bar
  • Breakfast in the room
  • Snack bar
  • Special diet menus (on request)
  • Kid meals
  • Wine/champagne
  • Fruits
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Garden
  • Terrace
  • Sun terrace
Parking
  • Parking
  • Parking on site
  • Private parking
Pool and wellness
  • Swimming pool
  • Swimming Pool
Transport
  • Airport pick up
  • Airport drop off
Safety & security
  • 24-hour security
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
  • Access to health care professionals
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered