Serendipity

Recommended

Serendipity is set in the historic centre of Naples, 300 metres from Napoli Centrale Train Station and 1 km from San Gregorio Armeno. Offering high ceilings and design features, all rooms come with a flat-screen TV. Each room includes a private bath...

Rooms total: 5

Important Information

Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties.

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General

Non-smoking rooms
Family rooms
Lift
Soundproof rooms
Heating
Allergy-free room
Non-smoking throughout
Air conditioning
WiFi available in all areas

Activities

Cycling
Movie nights
Walking tours
Bike tours
Cooking class
Live music/performance
Aerobics

Services

Room service
Express check-in/check-out
Fax/photocopying
Luggage storage
Concierge service
Private check-in/check-out
Shared lounge/TV area
Daily housekeeping
Grocery deliveries

Food & Drink

Snack bar
Wine/champagne
Fruits
Coffee house on site

Internet

Internet services
WiFi
Free WiFi

Parking

Parking
Parking garage
Accessible parking

Reception services

Invoice provided

Entertainment and family services

Board games/puzzles

Safety & security

24-hour security
Key access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety