Luze Castellana

The modern Luze Castellana is located in the financial and commercial heart of Madrid, and offers spacious, well-equipped accommodation in a convenient location. Free WiFi is provided. Featuring air conditioning and heating, all rooms have a flat-sc...

Rooms total: 4

Important Information

Please note that when booking more than 4 rooms, different policies and additional supplements may apply. Please note that the credit card given in your reservation will not be charged. The property will contact you with further payment details. Please note that the swimming pool has limited access.Please note that the full amount of the reservation is due before arrival. will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to collect keys, will be emailed to you. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

More information »

General

Pets allowed
Non-smoking rooms
Facilities for disabled guests
Lift
Safety deposit box
Soundproof rooms
Heating
Air conditioning
WiFi available in all areas

Services

Room service
Meeting/banquet facilities
24-hour front desk
Laundry
Dry cleaning
Tour desk
Fax/photocopying
Luggage storage
Vending machine (drinks)
Vending machine (snacks)
Daily housekeeping
Pet basket

Food & Drink

Breakfast in the room

Internet

Internet services
WiFi
Free WiFi

Outdoors

Garden
Outdoor pool
Outdoor pool (seasonal)

Parking

Parking
Parking on site
Private parking
Parking garage

Pool and wellness

Swimming pool
Swimming Pool

Safety & security

Key card access
Smoke alarms
CCTV in common areas
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety