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SCHLOSS Zermatt - Active & CBD Spa Hotel 

Located in Zermatt and with Zermatt Railway Station reachable within 300 metres, SCHLOSS Zermatt - Active & CBD Spa Hotel provides concierge services, allergy-free rooms, a terrace, free WiFi throughout the property and a bar.

Rooms total: 61

Important Information

Please inform SCHLOSS Zermatt - Active & CBD Spa Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

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General
  • Pets allowed
  • Non-smoking rooms
  • Family rooms
  • Lift
  • Safety deposit box
  • Soundproof rooms
  • Heating
  • Allergy-free room
  • Non-smoking throughout
  • WiFi available in all areas
Activities
  • Sauna
  • Fitness centre
  • Skiing
  • Games room
  • Spa and wellness centre
  • Massage
  • Billiards
  • Table tennis
  • Darts
  • Hiking
  • Cycling
  • Hammam
  • Indoor pool
  • Indoor pool (all year)
  • Beauty Services
  • Facial treatments
  • Waxing services
  • Manicure
  • Pedicure
  • Body treatments
  • Body scrub
  • Body wrap
  • Spa facilities
  • Steam room
  • Spa lounge/relaxation area
  • Spa/wellness packages
  • Back massage
  • Neck massage
  • Foot massage
  • Head massage
  • Hand massage
  • Full body massage
  • Fitness
  • Yoga classes
  • Fitness/spa locker rooms
Services
  • 24-hour front desk
  • Babysitting/child services
  • Ironing service
  • Currency exchange
  • Tour desk
  • Luggage storage
  • Concierge service
  • Private check-in/check-out
  • Shuttle service (free)
  • Lockers
  • Daily housekeeping
  • Pet basket
  • Pet bowls
  • Shuttle service
Food & Drink
  • Bar
  • Breakfast in the room
  • Wine/champagne
  • Coffee house on site
Ski
  • Ski storage
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Garden
  • Terrace
  • Sun terrace
  • Outdoor furniture
Pool and wellness
  • Sun loungers or beach chairs
  • Swimming pool
  • Swimming Pool
Reception services
  • Invoice provided
Safety & security
  • 24-hour security
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered