Hotels, Apartments, Homestays
Search and booking
Search results

Zenitude Hôtel Résidences Marseille Saint-Charles 

Located in Marseille, Zenitude Hôtel Résidences Marseille Saint-Charles is a residence just a 5-minute walk from Saint-Charles Train Station, a 12-minute walk from the Old Port and 5 metro stops away from the Palais des Congrès et des Expositions de...

Rooms total: 104

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. Please inform Zenitude Hôtel Résidences Marseille Saint-Charles in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of EUR 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. For stays of more than 2 nights, a quick clean is carried out with no change of sheets or towels. End-of-stay cleaning is included. For stays of 7 to 29 nights, a weekly cleaning is included with a change of sheets and towels, as well as end-of-stay cleaning. For bookings of more than 5 rooms or 12 people, special conditions apply. Bachelor parties and similar celebrations are not permitted in the hotel. A security deposit of EUR 200 is required on arrival after 15:00. This amount must be paid by credit card. This amount will be returned to you within 7 days of your departure. The amount will be fully refunded to your credit card if no damage has been found by the establishment. It is possible to arrive outside reception opening hours, simply contact the residence in advance. Pets are accepted (less than 5 kg) for 5€ per night.

More information »
General
  • Pets allowed
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Safety deposit box
  • Soundproof rooms
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • WiFi available in all areas
Services
  • 24-hour front desk
  • Laundry
  • Express check-in/check-out
  • Fax/photocopying
  • Luggage storage
  • Daily housekeeping
Internet
  • Internet services
  • WiFi
  • Free WiFi
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Higher level toilet
  • Lower bathroom sink
  • Visual aids: Braille
Reception services
  • Invoice provided
Safety & security
  • Key access
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized