Renaissance Hamburg Hotel

Recommended

This elegant hotel lies in the centre of Hamburg, a 5-minute walk from the Alster Lake and Hamburg Town Hall. It has a historic façade, large rooms and regional cuisine.

Rooms total: 205

Important Information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. When traveling with pets, please note that an extra charge of EUR 30 per pet, per night applies, max. EUR 150 per stay. "Hamburg Culture & Tourism Tax applies and will be added to all reservations. This tax will be collected at the property. For more details, please contact the hotel."

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General

Pets allowed
Non-smoking rooms
Lift
Safety deposit box
Heating
Non-smoking throughout
Air conditioning
Minimarket on site

Activities

Fitness centre
Fishing
Horse riding
Evening entertainment
Fitness
Pub crawls
Walking tours
Happy hour
Tour or class about local culture
Live music/performance
Live sport events (broadcast)
Bicycle rental

Services

Room service
Meeting/banquet facilities
24-hour front desk
Business centre
Laundry
Dry cleaning
Ironing service
Express check-in/check-out
Valet parking
Tour desk
Fax/photocopying
Luggage storage
Concierge service
Shared lounge/TV area
Daily housekeeping

Food & Drink

Restaurant
Bar
Breakfast in the room
Snack bar
Special diet menus (on request)
Kid-friendly buffet
Wine/champagne

Internet

Internet services
WiFi
Free WiFi

Outdoors

Terrace
Outdoor furniture

Parking

Parking
Parking on site
Private parking

Transport

Public transport tickets

Reception services

Invoice provided

Safety & security

Key access
Key card access
Security alarm
Smoke alarms
CCTV in common areas
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety