REF Kumamoto by VESSEL HOTELS

Set in Kumamoto, within 1.2 km of Kumamoto Castle and 2.6 km of Hosokawa Residence Gyobutei, REF Kumamoto by VESSEL HOTELS offers accommodation with a spa and wellness centre and free WiFi throughout the property.

Rooms total: 404

Important Information

Please inform REF Kumamoto by VESSEL HOTELS in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that discounted breakfast rates for children are available at this property: - Children aged 0 to 5 years: children can breakfast for free - Children aged 6 to 12 years: breakfast costs JPY 900 per child per day Children aged 13 years and older are charged the adult rate for breakfast.

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General

Non-smoking rooms
Lift
Non-smoking throughout
Air conditioning
Designated smoking area
WiFi available in all areas

Activities

Sauna
Spa and wellness centre
Public Bath

Services

24-hour front desk
Fax/photocopying
Vending machine (drinks)
Daily housekeeping

Internet

Internet services
WiFi
Free WiFi

Parking

Parking
Parking garage
Accessible parking

Safety & security

24-hour security
Key card access
Security alarm
Smoke alarms

Safety features

Staff follow all safety protocols as directed by local authorities
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety