Red Rock Thermal Motel - Mineral Pool

The Red Rock Motel offers comfortable accommodation just 15 minutes’ walk from the Rotorua city centre. It features a thermally heated swimming pool, free WiFi internet access and free parking. All rooms at the Red Rock Rotorua come with satellite T...

Rooms total: 8

Important Information

Please note that there is a 2% charge when you pay with a credit card. Payments by cash or EFTPOS do not incur an additional fee. Guests arriving outside reception opening hours are kindly requested to inform the hotel in advance. Contact details can be found on the booking confirmation. Please note that Red Rock Thermal Motel does not accept payments with American Express credit cards. Please note guests are required to present a valid credit card upon check in.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Non-smoking rooms
Facilities for disabled guests
Family rooms
Safety deposit box
Heating
Designated smoking area
WiFi available in all areas

Activities

Spa and wellness centre
Children's playground
Hot tub/Jacuzzi
Indoor pool
Indoor pool (all year)

Services

Room service
Laundry
Dry cleaning
Express check-in/check-out
Tour desk
Fax/photocopying
Luggage storage
Private check-in/check-out
Daily housekeeping

Internet

Internet services
WiFi
Free WiFi

Outdoors

Garden
BBQ facilities
Outdoor pool
Sun terrace
Outdoor pool (all year)
Outdoor furniture
Picnic area

Parking

Parking
Free parking
Parking on site
Private parking
Accessible parking

Accessibility

Wheelchair accessible

Pool and wellness

Swimming pool
Swimming Pool

Reception services

Invoice provided

Entertainment and family services

Kids' outdoor play equipment

Safety & security

CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available

Physical distancing

Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety