Quest Ponsonby Serviced Apartments

Recommended

Quest Ponsonby is located along the Ponsonby Road, an 18-minute walk from Central Auckland and a 25-minute drive from Auckland International Airport. It offers guest rooms with satellite television and a private bathroom. Rooms offer both air condit...

Rooms total: 3

Important Information

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card. Please note there is a 3% charge when you pay with an American Express or Diners Club credit card. Please note that parking is limited. Guests planning to arrive by car are welcome to contact the property for more information using the contact details on the booking confirmation. Please note that for a split bed, available on request, an additional charge of NZD 35 applies. You can request your preferred bedding configuration in the Special Requests Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability. Housekeeping services for stayover guests are not available on Sundays and public holidays. Rooms will be made up the following Monday. Please note guests can check in after office hours. A key and instructions on how to check in will be at reception.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties.

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General

Non-smoking rooms
Facilities for disabled guests
Lift
Heating
Non-smoking throughout
Air conditioning
Designated smoking area
Minimarket on site

Services

Dry cleaning
Private check-in/check-out
Daily housekeeping

Internet

Internet services
WiFi
Free WiFi

Parking

Parking
Parking on site
Private parking
Parking garage

Reception services

Invoice provided

Safety & security

24-hour security
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
First aid kit available
Access to health care professionals
Thermometers for guests provided by property
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed
Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety