Quest Auckland Serviced Apartments

Recommended

Featuring a private balcony with park or city views, Quest Apartments Auckland are only 10 minutes’ walk from Skycity Casino. Laundry facilities and a kitchenette or kitchen are standard in all apartments. Located on Queen Street in Auckland CBD (Ce...

Rooms total: 5

Important Information

Please note that Quest Auckland Serviced Apartments requires a valid photo ID and full payment upon check in. Please note that Quest Auckland Serviced Apartments requires a credit card pre-authorization or cash deposit upon check in to cover any incidental charges. Please note that there is a 4% charge when you pay with a American Express credit card and a 2% charge when you pay with a Visa/MasterCard or Paywave Please note that there will be no housekeeping service on public holidays. Servicing of rooms is as follows: 1 night stays - Serviced daily 2-4 night stays - Serviced every second day 5+ night stays - Serviced twice weekly Limited Housekeeping Servicing during Covid, Please see/ask Reception for updated servicing hours and days. Please make sure the booking guest name matches ID passports or NZ driving license and Card details given, Reception will request to see Card and ID upon arrival. Bathroom Refurnishments Start April 2024 .Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General

Non-smoking rooms
Family rooms
Lift
Safety deposit box
Heating
Allergy-free room
Non-smoking throughout
Air conditioning
Designated smoking area
WiFi available in all areas

Activities

Fitness centre
Fitness
Fitness classes
Temporary art galleries
Stand-up comedy

Services

Business centre
Babysitting/child services
Laundry
Dry cleaning
Ironing service
Express check-in/check-out
Fax/photocopying
Luggage storage
Private check-in/check-out
Vending machine (drinks)
Vending machine (snacks)
Daily housekeeping
Grocery deliveries

Internet

Internet services
WiFi
Free WiFi

Parking

Parking
Parking on site
Private parking
Parking garage
Accessible parking

Reception services

Invoice provided

Safety & security

Key access
Key card access
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers

Safety features

Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
First aid kit available
Access to health care professionals
Face masks for guests available

Physical distancing

Contactless check-in/check-out
Cashless payment available
Physical distancing rules followed

Cleanliness & disinfecting

Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety