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Platinum Mountain Hotel&SPA 

Platinum Mountain Hotel&SPA features accommodation in Szklarska Poręba near Szklarska Poreba Bus Station and Izerska Railway. This 5-star hotel offers room service, a 24-hour front desk and free WiFi.

Rooms total: 102

Important Information

Please inform Platinum Mountain Hotel&SPA in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

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General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift
  • Safety deposit box
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • WiFi available in all areas
Activities
  • Sauna
  • Fitness centre
  • Skiing
  • Games room
  • Spa and wellness centre
  • Massage
  • Children's playground
  • Hot tub/Jacuzzi
  • Cycling
  • Indoor pool
  • Indoor pool (all year)
  • Kids' club
  • Beauty Services
  • Spa facilities
  • Steam room
  • Spa lounge/relaxation area
  • Spa/wellness packages
  • Back massage
  • Neck massage
  • Foot massage
  • Couples massage
  • Head massage
  • Hand massage
  • Full body massage
  • Fitness classes
  • Fitness/spa locker rooms
  • Walking tours
  • Live music/performance
  • Aerobics
  • Bicycle rental
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Business centre
  • Ironing service
  • Packed lunches
  • Tour desk
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Shuttle service (additional charge)
  • Daily housekeeping
  • Shuttle service
Food & Drink
  • Restaurant
  • Bar
  • Breakfast in the room
  • Special diet menus (on request)
  • Kid meals
  • Kid-friendly buffet
  • Wine/champagne
  • Fruits
  • Coffee house on site
Ski
  • Ski storage
  • Ski school
  • Ski equipment hire on site
  • Ski pass vendor
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Outdoor pool
  • Sun terrace
  • Outdoor pool (seasonal)
  • Outdoor furniture
  • Picnic area
Parking
  • Parking
  • Parking on site
  • Private parking
  • Electric vehicle charging station
  • Accessible parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Emergency cord in bathroom
Pool and wellness
  • Heated pool
  • Salt-water pool
  • Plunge pool
  • Shallow end
  • Pool cover
  • Sun loungers or beach chairs
  • Kids' pool
  • Swimming pool
  • Swimming Pool
Reception services
  • Invoice provided
Entertainment and family services
  • Board games/puzzles
  • Indoor play area
  • Kids' outdoor play equipment
Safety & security
  • 24-hour security
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered