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Phoenix Hotel by Hakuba Hospitality Group
Recommended
Featuring a public bath and mist sauna, Phoenix Hotel by Hakuba Hospitality Group is located in Hakuba, a 30.6 km drive from Nagano. The hotel has ski storage and guests can enjoy a meal at the restaurant or a drink at the bar. Free private parking i...
Rooms total: 4Important Information
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
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General
- Non-smoking rooms
- Heating
- Non-smoking throughout
- Air conditioning
- Designated smoking area
- WiFi available in all areas
- Tennis court
- Sauna
- Fishing
- Skiing
- Massage
- Canoeing
- Hiking
- Cycling
- Public Bath
- Happy hour
Services
- Babysitting/child services
- Laundry
- Car hire
- Tour desk
- Luggage storage
- Concierge service
- Private check-in/check-out
- Shuttle service (free)
- Shuttle service (additional charge)
- Vending machine (drinks)
- Lockers
- Shared lounge/TV area
- Daily housekeeping
- Shuttle service
- Restaurant
- Bar
- Special diet menus (on request)
- Kid meals
- Wine/champagne
Ski
- Ski storage
- Ski school
- Ski equipment hire on site
- Ski pass vendor
- Internet services
- WiFi
- Free WiFi
Outdoors
- BBQ facilities
- Parking
- Free parking
- Private parking
Reception services
- Invoice provided
- Board games/puzzles
Safety & security
- Key access
- Smoke alarms
- CCTV in common areas
- Fire extinguishers
- Staff follow all safety protocols as directed by local authorities
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
- First aid kit available
- Access to health care professionals
- Thermometers for guests provided by property
- Face masks for guests available
Physical distancing
- Contactless check-in/check-out
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers placed between staff and guests in appropriate areas
- Use of cleaning chemicals that are effective against Coronavirus
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Physical distancing in dining areas
- All plates, cutlery, glasses and other tableware have been sanitized
Nearby
Hakuba Cortina Ski Area 9.0 km