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Petrohue Lodge is nestled between the snowcapped Osorno Volcano and the shores of Todos los Santos lake. This secluded, luxury hotel offers Patagonian landscape views and features 2 swimming pools.

Rooms total: 16

Important Information

Please inform Petrohue Lodge in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. LOCAL TAX LAW. Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19% To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid seperately.

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General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Safety deposit box
  • Chapel/shrine
  • Heating
  • Non-smoking throughout
  • Designated smoking area
Activities
  • Sauna
  • Fishing
  • Canoeing
  • Hiking
  • Public Bath
  • Spa facilities
  • Spa lounge/relaxation area
Services
  • Room service
  • Meeting/banquet facilities
  • Business centre
  • Laundry
  • Ironing service
  • Currency exchange
  • Packed lunches
  • Car hire
  • Tour desk
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Shuttle service (additional charge)
  • Trouser press
  • Shuttle service
Food & Drink
  • Restaurant
  • Bar
  • Snack bar
  • Special diet menus (on request)
  • Kid meals
  • Wine/champagne
  • Fruits
  • Coffee house on site
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Garden
  • Terrace
  • Outdoor pool
  • Outdoor pool (seasonal)
Parking
  • Parking
  • Free parking
  • Parking on site
  • Private parking
  • Street parking
Pool and wellness
  • Sun umbrellas
  • Swimming pool
  • Swimming Pool
Safety & security
  • Key access
  • Smoke alarms
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered