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Pestana Plaza Mayor Madrid 

Less than 1 km from Mercado San Miguel and a 13-minute walk from Puerta de Toledo, the property offers a terrace and a bar. The accommodation provides a 24-hour front desk, spa and free WiFi is available. At the hotel, every room comes with a desk a...

Rooms total: 91

Important Information

Payment of the total stay is made at the arrival. The Hotel accept payment in cash. Nevertheless, by law, if you are a Spanish resident it can only be up to €1000 euros." Special requests are subject to availability and may incur a supplement. Children under the age of 18 can only access the property at certain times and accompanied by an adult. When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

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General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Safety deposit box
  • Soundproof rooms
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • WiFi available in all areas
Activities
  • Sauna
  • Fitness centre
  • Spa and wellness centre
  • Massage
  • Indoor pool
  • Indoor pool (all year)
  • Beauty Services
  • Facial treatments
  • Body treatments
  • Body scrub
  • Spa facilities
  • Spa lounge/relaxation area
  • Spa/wellness packages
  • Fitness
  • Fitness/spa locker rooms
  • Walking tours
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Laundry
  • Dry cleaning
  • Ironing service
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Shared lounge/TV area
  • Daily housekeeping
  • Pet basket
  • Pet bowls
Food & Drink
  • Restaurant
  • Bar
  • Breakfast in the room
  • Special diet menus (on request)
  • Kid meals
  • Kid-friendly buffet
  • Wine/champagne
  • Fruits
  • Coffee house on site
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Outdoor pool
  • Outdoor pool (seasonal)
Parking
  • Parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Higher level toilet
  • Lower bathroom sink
  • Emergency cord in bathroom
Pool and wellness
  • Rooftop pool
  • Pool with view
  • Heated pool
  • Pool bar
  • Sun loungers or beach chairs
  • Swimming pool
  • Swimming Pool
Reception services
  • Invoice provided
Safety & security
  • 24-hour security
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized