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Pestana CR7 Gran Vía Madrid 

Pestana CR7 Gran Vía has a restaurant, fitness centre, a bar and shared lounge in Madrid. Among the facilities at this property are a 24-hour front desk and room service, along with free WiFi throughout the property. The hotel features family rooms.

Rooms total: 168

Important Information

Please inform Pestana CR7 Gran Vía Madrid in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Medical monitoring is available for guests quarantined due to Coronavirus (COVID-19). This may be provided in person or virtually, depending on the property type and location. Rooftop Pool is closed from Sun 01 Oct 2023 until Fri 31 May 2024 A damage deposit of EUR 50 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. When booking 5 rooms or more, different policies and additional supplements may apply. License number: <strong>664383</strong>

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General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Safety deposit box
  • Soundproof rooms
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • WiFi available in all areas
Activities
  • Fitness centre
  • Fitness
  • Fitness classes
  • Walking tours
  • Cooking class
  • Live sport events (broadcast)
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Laundry
  • Dry cleaning
  • Ironing service
  • Fax/photocopying
  • Luggage storage
  • Concierge service
  • Shared lounge/TV area
  • Daily housekeeping
Food & Drink
  • Restaurant
  • Bar
  • Breakfast in the room
  • Snack bar
  • Special diet menus (on request)
  • Kid meals
  • Kid-friendly buffet
  • Wine/champagne
  • Fruits
Internet
  • Internet services
  • WiFi
  • Free WiFi
Outdoors
  • Terrace
  • Outdoor pool
  • Sun terrace
  • Outdoor pool (seasonal)
Parking
  • Parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Higher level toilet
  • Lower bathroom sink
  • Emergency cord in bathroom
Pool and wellness
  • Rooftop pool
  • Pool with view
  • Plunge pool
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool
  • Swimming pool
  • Swimming Pool
Reception services
  • Invoice provided
Safety & security
  • 24-hour security
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered