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Located in the city centre, just 5 minutes’ walk from Cardiff Castle, this luxury 4-star hotel offers stylish rooms with free Wi-Fi. There is a 20-metres indoor pool and a gym. Rooms have chic design and are each well-equipped with a TV with Freevi...

Rooms total: 3

Important Information

Guests must provide a valid address and postcode when when making their booking. Parking: The NCP on Greyfriars Road is located directly opposite Park Plaza Cardiff. Guests of the hotel can receive a 25% discount if their parking ticket is validated at the hotel reception. This does not include tickets pre-bought on the NCP website. Guests may wish to use alternative car parks which are lower in price, however they are located at a further distance. Please note the card used for the booking needs to be presented on arrival. We no longer accept cash payments for rooms. Each guest on check in will have to pay by credit or debit card for their room rate and if they wish to leave a deposit for extras this must also be by card. Please note that the property will contact the guest 72 hours prior to arrival to confirm booking. When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Safety deposit box
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
  • WiFi available in all areas
Activities
  • Fitness centre
  • Spa and wellness centre
  • Massage
  • Hot tub/Jacuzzi
  • Indoor pool
  • Indoor pool (all year)
Services
  • Room service
  • Meeting/banquet facilities
  • 24-hour front desk
  • Laundry
  • Dry cleaning
  • Express check-in/check-out
  • Fax/photocopying
  • Luggage storage
Food & Drink
  • Restaurant
  • Bar
  • Special diet menus (on request)
Internet
  • Internet services
  • WiFi
  • Free WiFi
Pool and wellness
  • Heated pool
  • Shallow end
  • Swimming pool
  • Swimming Pool
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered