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Okura Act City Hamamatsu 

Rising above Hamamatsu, Okura Act City offers 5 dining choices, an indoor pool and massage services. Rooms have beautiful city views, a flat-screen TV and free WiFi. A concierge is on call.

Rooms total: 131

Important Information

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Children sleeping on an existing bed by themselves are charged an adult fee. An extra fee must be paid to use the pool, sauna, and fitness centre. Rental bathing suits for adults are available. Children under 6 years old cannot use the facilities. Children older than 6 years old must be accompanied by an adult and are charged adult entrance fees. Guests booking on behalf of a group are kindly requested to provide the full name of each guest staying in the room. Please use the special request box when booking.

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General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift
  • Safety deposit box
  • Soundproof rooms
  • Chapel/shrine
  • Heating
  • Air conditioning
  • Designated smoking area
  • Minimarket on site
Services
  • Meeting/banquet facilities
  • 24-hour front desk
  • Laundry
  • Dry cleaning
  • Barber/beauty shop
  • Ironing service
  • Currency exchange
  • Fax/photocopying
  • Luggage storage
  • Trouser press
  • Daily housekeeping
  • Strollers
Food & Drink
  • Restaurant
  • Kid meals
  • Wine/champagne
Internet
  • Internet services
  • WiFi
  • Free WiFi
Parking
  • Parking
  • Parking on site
  • Accessible parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Lower bathroom sink
Reception services
  • Invoice provided
Safety & security
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Safety features
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Thermometers for guests provided by property
Physical distancing
  • Cashless payment available
Cleanliness & disinfecting
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas